Birmingham YOS
by Rapid English on November 20th, 2013

I conducted a home visit to L's address last night.  When I arrived she was lying ill on the sofa and her family (unlike other times) were very welcoming of me.  L spoke that evening of how much she enjoys Rapid English and that she can' t believe how much it is helping her.  L is very vocal and would be honest if she did not like it.  I discussed with L the high quality work she did with Gloria and Norman last week and (with her permission) discussed with her family the nice things she had written about them.  Her mum was really pleased and since this provision, is a lot more engaged with me and YOT in general.  I just wanted to thank  Gloria for the patience she has shown with L as I have really struggled to engage her and due to this provision I feel we are really making some headway with her.

Birmingham YOT 
Ruth Crisp
Probation Officer

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